LEARN HOW TO

INCREASE PLUMBING AND DRAIN REVENUE

WITH A PROVEN FRAMEWORK & SUPPORT

LIMITED TO 12 SPOTS

  • March 14th & 15th (2 Days)

  • 7:30am - 4:30pm

  • 233 Camson Road, Anderson, SC, United States, South Carolina

FOUNDED BY INDUSTRY LEADING EXPERTS

Allan Ferguson

Allan is the founder of Omega Services, Super Drains & Service Professionals Australia. Allan has scaled multiple home service companies to a dynamic $20 million dollar per year enterprise.

Joe Cunningham

Joe is the founder and president of Successtrack Network and the Technical Arts Centre. Joe is 2011 and 2016 HVAC Contracting Business Consultant of the Year and 2015 Top Ten Most Influential People in The HVAC.

QUESTIONS?

Chat with our friendly team of professionals by booking a time below:

WHAT WE WILL COVER

STAGE ONE: PREPARE

STEP ONE: PRICING FOR PROFIT

  • Decide – Deciding to price drain work via margin or flat rate

  • Calculate – Carry out a pricing integrity check and calculate profitable charge rates via flat rate and margin pricing

  • Review – Schedule and carry out quarterly pricing reviews without technician resistance  

STEP TWO: OPTIMIZED OPPORTUNITY

  • Drain Clear Special – Create your compelling offer, educate your team, and showcase your special

  • Membership – Build a membership program as a tool you can leverage to increase opportunity

  • Warranty – Redefine drain warranties and convert it into your greatest marketing asset

STEP THREE: A-GRADE TEAM STRUCTURE

  • Build – Build your team for maximum operational efficiency based on individual strengths

  • Hire – Onboard, train, and create your own a-player technicians with consistent accountability

  • Reward – Ditch complicated incentive plans and reward your technicians with a win-win scenario

STAGE TWO: PROGRESS

STEP FOUR: THE TECHNICIAN TOOLKIT

  • Educate – Generate and implement educational assets: drain letter, tech bios, and today’s service video

  • Present – Generate and implement sales assets: KPI checklists, inspections, option sheets, and scripts

  • Promote – Generate and implement promotional assets: warranty letters, stickers, valve tags, and yard signs

STEP FIVE: CONVERT & DISPATCH

  • Inbound – Create your inbound scripts to convert incoming calls consistently

  • Outbound – Create outbound scripts to generate calls from inspections, PROFU, and rehash

  • Capacity Management – Fill each technicians job board in advance via outbound methods

STEP SIX: THE TECHNICIAN SUCCESS ROADMAP

  • Onboard – Onboard technicians with the right attitude and build your own a-players

  • Group Training – Plan and execute weekly group training with your technicians

  • 1:1 Sessions – Increase technician accountability through monthly one-on-one sessions

STAGE THREE: PROGRESS

STEP SEVEN: CALL BY CALL MANAGEMENT

  • Opening Call – Make the initial introduction as the call-by-call manager to set the call up for success

  • Transition – Assist the technician to transition the call into an opportunity to present to the customer

  • Present – Use our template to build your sales presentations, ready to present to your customers

STEP EIGHT: THE ULTIMATE DRAIN CALL

  • Stage The Call – Approach service calls with a process to build trust, respect, & a relationship with customers

  • The Option Builder – Inspect, diagnose, and work with the call-by-call manager to prepare your options

  • The Value Bucket – Maximize both short and long-term opportunity by closing service calls out with maximum value

STEP NINE: CULTURAL CONSISTENCY

  • Identify – Identify the respected technicians you’re going to invest in as leaders

  • Align – Get aligned with your leaders and make sure they’re onboard with your vision and their potential

  • Lead – Utilize consistent leadership training and meetings to move the culture forward

STAGE FOUR: EQUIPMENT

STEP TEN: INSPECTION & LOCATING EQUIPMENT

  • CCTV cameras – review & learn about the different types of camera equipment.

  • Review locators – review & learn about the different types of locating equipment.

  • CCTV inspections – educate & apply what to look for with cctv camera inspections.

STEP ELEVEN: CLEANING & CLEARING EQUIPMENT

  • Hydro Jetters – review the different types of hydro jetters and how to use them.

  • Drum/Sectional Machines – review traditional drum/sectional machines & how to use them.

  • High-speed cleaning machines – review high-speed drain cleaning machines & how to use them.

STEP TWELVE: DRAIN REPAIR OPTIONS

  • Pipe Patching – educate & apply pipe patching, when, where, and how to use it on the field.

  • Junction Patching – educate & discuss junction patching, when, where, and how to use it on the field.

  • Inversion Lining – educate & discuss inversion lining, when, where, and how to use it on the field.

~THIS EVENT IS THEORY & PRACTICAL~

MAKE THE HIGHEST PROFITS

OUR INDUSTRY HAS EVER SEEN

WHAT OUR CLIENTS HAVE TO SAY

THE INVESTMENT

Make the decision now, and let’s get you making the highest profits our industry has ever seen.

Early bird pricing valid until 16th of February - Save $500 per ticket

Non-Members - Early Bird Price

$1,995 USD per attendee

Non-members - Standard Price

$2,495 USD per attendee

Coaching Members - Early Bird Price

$1,495 USD per attendee

Coaching Members - Standard Price

$1,995 USD per attendee